Cheese Policy

Your cheeses are handmade and hand cut to order. This means that we aim for the sizes listed on our website, but sometimes the product may be a little smaller or a little larger.

We also make cheese based on demand, which means that we do not have a lot of soft cheeses lying around just hoping to be purchased. The shelf life on these fresh styles is shorter than one may be used to when shopping in a grocery store because we don't use any preservatives. All this to say that we will notify you as soon as possible if we are out of stock on an item. We will authorize your card when you purchase with us, but we will only charge you once your cheeses are ready to ship.

Shipping Policy

We currently offer flat rate shipping throughout the contiguous United States:

New England: $32

U.S.A beyond New England: $47

These shipping prices include our biodegradable insulated boxes and ice packs to keep your cheeses cold. Prices are subject to change at any time. 

When you place an order, we will estimate shipping and delivery dates based on the availability of your items. Please make every effort to order well ahead of any deadlines you may have. It's best to keep our cheeses waiting in a fridge rather than hoping they reach their destination on time.

IMPORTANT: We only ship on Mondays and Tuesdays to ensure arrival prior to the weekend. Warehouses are not refrigerated and your cheeses will be sad if they're not with you before the weekend.  

We are not responsible for any damages incurred by improper handling of your parcel during transit. As illustrated above, we take every precaution to protect our cheese-babies during shipping and we pride ourselves in getting you your cheeses quickly and beautifully. Occasionally our shippers will make mistakes. Please inform us immediately, with photos, of any problems you have upon receipt. In some cases we may be able to make a claim with the shipper and offer reimbursement. 

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